“A lot of people see artificial intelligence as something that is largely automated, frictionless, and just appears as a useful tool for us. But most of the human hours that go into making artificial intelligence possible are not done in labs in Google or OpenAI. The majority of the work is actually very piecemeal ‘data annotation’ work, which is outsourced to various locations in the Global South, everywhere from India to East Africa to the Philippines,” explains Muldoon.
Meanwhile, on the other side of the production process, consumers are increasingly turning to artificial chatbots to fulfill social needs, incentivizing tech companies to amplify the “addictive and manipulative, controlling behaviors” embedded into their systems to keep users increasingly dependent on their products. “We need much stricter regulation to stop these companies … that can get people hooked and give people harmful and dangerous advice,” says Muldoon.



Mechanical Turk redux https://en.wikipedia.org/wiki/Mechanical_Turk
Just came across this comparison recently in the book The Reverse Centaurs Guide to Life After AI by Cory Doctorow (https://www.theguardian.com/books/2026/jun/22/the-reverse-centaurs-guide-to-life-after-ai-by-cory-doctorow-review-the-real-price-of-artificial-intelligence). Highly recommend. Also, I’d be curious to read any books that cover these AI sweatshops.