McDonald’s has been using artificial intelligence to dynamically price menu items in the US and some global markets, according to a report by Reuters. This involves finding the “optimal price” to match what a particular store’s patrons would be willing to pay.

This fluctuates according to location, and even stores in the same city can have different cost amounts for the same exact items, according to information reviewed by Reuters. This is basically surge pricing, like with ride-share platforms, but for hockey puck burgers that have been sitting under a hot lamp.

Reuters got a look at the interface that franchisees use to access this technology and it’s pretty creepy. Messages show stuff like “your restaurant is showing MEDIUM SENSITIVITY to price” based on “customer willingness to pay in your area.” Cost differences at nearby locations can be stark. Researchers found that a Bic Mac at a Fresno, California store cost $5.69, but the same burger cost $6.89 at another branch two miles down the road. That’s a 21 percent difference.

  • Regrettable_incident@lemmy.world
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    7 hours ago

    Not that I needed another reason to avoid McDonald’s. Tastes nice, but the burgers have become tiny, and their food gives me the shits.

    • Joelk111@lemmy.world
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      5 hours ago

      Does it taste nice? I quit fast food 3 years ago but of all the things they serve, I don’t miss their burgers. Their fries and nuggets maybe, but I never want a McDonald’s burger. They just aren’t good at all, not by any metric.

        • Joelk111@lemmy.world
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          3 hours ago

          I mostly miss the fries tbh. Fortunately a brewery near me has the bombest fries I’ve ever had, but sometimes you do just want those garbage McDonald’s fries.

      • MintyFresh@lemmy.world
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        4 hours ago

        About once a year I’ll convince myself fast food is a good idea. I always feel ill for a day after. Idk if it’s the mega sodium or the ultra processed grease, but I just feel queezy.