Many comments here largely underestimate an average non linux user.

This. You dont have to be a linux guru if you want to use Ubuntu or Mint. I’m not generalising, but in many linux user groups, there is a lot gatekeeping taking place, even when a new user asks a genuine question and provides all the necessary information.

A beginner and average user would have probably been scared off by Linux by this point rewding this.

Maybe thats what he/she was trying to achieve.

Gatekeeping and elitism