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Joined 1 month ago
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Cake day: October 12th, 2025

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  • Set up the same Microsoft Account in Windows 11 and run the activation troubleshooter, choose “I changed hardware on this device recently”, and you should be presented with another device to migrate the license from.

    This is where I’m at now. My Windows 10 PC reports it’s activated with a digital license connected to my MS account. Then on the Windows 11 laptop I run the troubleshooter, click the “changed hardware” link, then it spins for a bit before giving a generic error message saying that Windows can’t be re-activated (?) because the license server can’t be reached. Internet is otherwise working fine.

    If I use the “ask help” feature, I’m led through a series of steps resulting in a “contact support” section, for which I have to log in with my MS account. Which I do, but then I get error “AADSTS500200: User … is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organisation”.

    Quite at a loss here!