

I agree with what you’re saying. They got the phone from Carrier A with the expectation the phone plan went with it. Once the phone is paid off, they can take the phone to Carrier B. Since they phone is basically bought on an interest free loan, the interest is recouped by the plan, and the collateral for not paying is a loss of the phone plan and use of the phone. To leave the plan, payoff the phone.
That does require that, the moment the phone is paid off, it should be automatically unlocked. There shouldn’t have to be a request or additional waiting. And the customer should be notified that it’s unlocked along with an explanation that they can now use the phone with any other provider.
Yeah, let’s do nothing and let the children of people we don’t like die. And in the meantime, let’s put other particularly vulnerable - like the immunocompromised - at risk. But we’ll sure show a handful of people how right we were the whole time.
You might want to rethink your moral compass.
Sometimes, the best you can do is explain a bad decision when you see it. The people who really want to do it will ignore you. The hope is to get the people on the fence to not do it. You won’t get them all, but if it saves even one child, it’s worth it.