

From my POV (which might collide with reality (yes, please unconfuse me)) the density of fast-food chains in the US is pretty high, but I mean, come on, the size of the land you use is not small.
If your body craves for some burger or the like there could be plenty of alternatives, no? What is it that attracts people to these products?
I’ve been told not just a few of you are proud of entrepreneurs within family/friends or being one themselves. At least some of them could be owner-operated restaurants or diners. No one’s forced to buy from the big players.
Fair enough. But when I think about entrepeneurship, motivation and health comes/stays with some kind of passion rather than earning money “quick and dirty”.
I like to see it when they bring some passion to the table, by really like to cook, bake and/or host guests that want to have a somehow more or less special moment. A delicious lunch or snack during a break, a date, a birthday party, you name it. While the surrounding is just pleasant for them and their staff.
I’ve never heard of it. I looked it up. For me its a trap that ultimately result in even more pressure and less focus on the original object(s) of the company. It may support the administrative tasks behind the scenes, granted, but technology which replaces most human interactions and relations will make the restaurant loose its appeal (if it had one in the first place).
If you are a owner with some kind of passion described above I think you gain genuine loyalty in return. You could offer your guest(s) free stuff coming on the house, give a discount and give them a geniune feeling of being welcome and treated with respect. In my opinion thats way more worthy - for all those who are involved.