• schipelblorp@sh.itjust.works
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    2 days ago

    It seems like there could be good potential implementation of AI into the overall system but nothing is more satisfying to administrators than firing people, so that’s how its success will be judged.

    • Rob T Firefly@lemmy.worldOP
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      2 days ago

      There is no potential good in putting any obstacle whatsoever between someone experiencing an emergency and a trained human being who can directly get help.

      • theparadox@lemmy.world
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        1 day ago

        I don’t believe they are suggesting such. The concept of AI as a helpful tool for people trying to complete a task is still valid. Most good work includes repetitive, tedious tasks and AI can potentially automate some of that away.

        I believe the problem is that, first and foremost, we’re attempting to throw all of the world’s knowledge into a black box and power it with all of the worlds resources while praying that it will result in genuine General Superintelligence. Its reckless, destructive, wasteful, and naive.

        Second, most of those in power see it as a replacement for those workers and as an avenue for cost reduction. Middle management that is deluded into believing that they are the reason everything gets done. Narcissistic executives who think their “genius” is the key to their company’s success. If those pesky workers beneath them would just sacrifice literally everything for their bosses and literally obey their boss’s every command, including commands like “just do it faster” everything would be perfect… they believe. The false promises of AI replacing labor gets them rock fucking hard.

        • Rhaedas@fedia.io
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          1 day ago

          Wait, you’re suggesting that the higher up on the corporate ladder, the less they understand how the company works?

          I definitely haven’t seen that in my corporation. /s

      • Bixcut@lemmy.world
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        1 day ago

        There is though. High profile events cause high volumes of 911 calls. If AI can be used correctly, perhaps even with Geo data, callers likely calling about the same event 400 others are calling about at the same time can get an informational “we know, thank you. But press 1 to talk to a human if still needed”. This allows the humans to help Grandpa having a heart attack across town instead of speed answering dozens of calls about the same fender Bender on the interstate during rush hour.

        Just my opinion. Thanks for listening.

        • Rob T Firefly@lemmy.worldOP
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          1 day ago

          Not everyone in an emergency has the ability to press 1. Implementing something which requires them to do so sacrifices those people, and I find that unacceptable.

          There’s a simple answer, and that’s engaging sufficient human staff to handle emergencies.