Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.
Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.
In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”
He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”
When this all started all those years ago, I said to myself I’m not gonna trust any corporation to any of my stuff without a copy. Always used backup CD’s and hard drives, etc.
Hell yeah, saaaame. I do now upload super important stuff in already-encrypted bundles to vetted, trustable, e2e online storage services just in case. But everything else is local server, externals, and discs I need to put on those hard drives now that disc rot is starting to be a thing.